Privacy Policy

We collect information necessary to operate the rewards programme, including your name, mobile number, business details, profile photo, transaction records, points balance, and device/session data used for authentication and security.

Your information is used to verify identity, process OTP login, manage rewards, display account activity, improve platform performance, prevent fraud, and comply with legal obligations. We do not sell your personal data.

One-time passwords are sent to your registered mobile number for secure sign-in. Do not share OTPs with anyone. We may log authentication events to protect your account.

We may share information with trusted service providers that help us operate the platform (such as SMS delivery and hosting), and with CP PLY personnel authorised to manage partner accounts. Disclosure may also occur where required by law.

We retain account and transaction data for as long as needed to provide the service, meet legal requirements, and resolve disputes. You may request correction of inaccurate profile information through the profile section.

We apply reasonable technical and organisational safeguards to protect your data. No method of transmission or storage is completely secure; please report suspected unauthorised access immediately.

You can update certain profile details within the app. Account deletion or data requests may be handled through CP PLY support subject to legal and business record requirements.

This Privacy Policy may be updated from time to time. Material changes will be reflected on this page with an updated date. Continued use of the platform indicates acceptance of the revised policy.